Frequently Asked Questions

Your Questions: Answered

  • For a routine maintenance appointment, the hands-on time with the horse is typically 30–45 minutes.

    For a first appointment (or where there is more going on), I usually need more time because I am assessing the whole horse, working more thoroughly, and planning what happens next. That is also why the first appointment is priced differently.

    As a guide, please allow around 60–90 minutes on the yard in total, depending on what your horse needs (this includes discussion, assessment, treatment, and any aftercare notes).

  • It depends on the horse, workload, and history, but for many horses in regular work a planned maintenance interval is often around every three months, rather than monthly.

    If a horse goes significantly beyond the suggested schedule and then starts to feel “not quite right” again, we may need to treat the next visit as a new/first-style appointment (because we are effectively starting over and doing a fuller reassessment).

  • A clean, quiet, non-slip area is ideal.

    Preferred set-up:

    • A normal stable with bedding, or rubber matting

    • Not on concrete, if it can be avoided

    • No cross ties, so the horse can stand and interact more naturally

    • A calm environment (ideally keep other animals away during the session)

  • Yes please — I do need a handler for the session.

    Please have:

    • A headcollar and lead rope in good condition

    • Someone available to hold the horse throughout (even if your horse is usually well behaved)

  • If PEMF is part of the session, I will need access to a standard 13-amp socket nearby.

    If you are not sure whether PEMF is planned for your appointment, just ask when booking and we will confirm what is needed.

  • Yes. If you are outside my travel area (including international clients), I can offer a 1-to-1 Zoom consultation to review history and movement videos and advise on next steps. If a hands-on assessment is needed, we will discuss options for in-person support and liaison with your vet where appropriate.

Before Your Appointment — Quick Checklist

  • Confirm the time/date, and send your mobile number if I do not already have it

  • If it’s my first visit: send clear directions / postcode, and anything helpful about access/parking

  • Have a brief history ready: recent treatments, current workload, anything you feel is relevant

  • Prepare a clean, safe, non-slip area (ideally stable with bedding or rubber matting)

  • No cross ties, please — and have a handler available

  • Groom/brush your horse beforehand

  • Try to time feeding so your horse is not starving or very full during treatment

  • If PEMF may be used: make sure a 13-amp socket is accessible

  • Note down any questions or concerns you would like to discuss

  • Payment is due on the day — if you are unsure which payment methods I accept, ask when booking

  • After the session, I will advise on any rest / aftercare if it applies

Thank YOU!